Archive for the ‘Articles On Management’ Category

How to find articles and the APA reference on the topic of management.

Knowledge is power! Salesforce Knowledge allows users or customers to quickly search your knowledge base for relevant answers. In this hands-on session, you’ll learn how to configure your knowledge base from the ground up and participate in a straightforward article management process. You should be an experienced administrator who has a solid understanding of managing users, profiles, and page layouts to successfully participate in this session.