Posts Tagged ‘Service’

This post is for Web marketers who wish to feel the maximum advantages of utilizing an article directory submission service. These authors have previously gone through the exercise of realizing that in the long run (and short run) article submission services save them money by getting these phones make the best utilization of their some time and not leave cash on the table since they aren’t reaching their audience. So now that you are among those Internet Marketers who wish to make use of an article submission services, how do you make the most from it?

First, determine what articles submission services no longer can do to suit your needs; create high quality content. If you are making an investment in publishing your articles on the net, you need to increase the risk for investment that will put out quality articles. I can’t inform you the frequency of which I’ve come across articles that have been so crappy that I didn’t have fascination with doing anything further with all the author of the article. It feels like they don’t worry about their audience, and therefore are just putting something available that gets them traffic and link juice.

What these writers are passing up on is everything installed out, brands their reputation. The question is; what type of brand would you like to build yourself? This article submission services accelerates the branding process, which leaves a smaller amount room for error. In order to have interested visitors visiting your website, you’ll need to distribute high quality posts. Quality articles also build rely upon what you are and what kind of integrity you’ve got. Unless you feel you can write a superior quality article in regards to the subject you are searching for, then bring in help. Mass produced crap never wins from thoughtfully produced high quality in the long run.

These are just some of the things that that can be done to create the best from your article submission services. Following these guidelines increases your odds of driving quality people to your site, and accumulating your brand on the web. By using these tips you need to include understanding how to create a powerful article, you have a powerful source for long-term success on the web.

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Article marketing is by far probably the most affordable and top marketing and advertising techniques to build continuous targeted traffic flow to your site. Regardless if you are in the beginning stages with your internet business or perhaps you are veteran, composing as well as distributing content articles is probably the most powerful and least expensive strategies to push plenty of targeted visitors to your website. Composing articles in addition to distributing them to article web directories you can get no cost traffic when individuals click the hyperlink within your authors bio box. Additionally it is a powerful way to boost search engine ranking positions, due to the fact you should have numerous inbound backlinks to your own website. Why don’t we have a look at ways you can get started marketing through articles. Here are some hints to get you going. You will first need to write your articles.

Craft a Top Ten List

A simple way to begin with an article is actually to create a Top Ten List. Choose your niche relevant to your online business and make a list of ten main reasons why an individual should really buy your product or service or perhaps present help and advice on a subject that is relevant to your web site. Suggestions might possibly be top ten methods for getting your infant to sleep during the night, top ten reasons in order to create articles, or top ten reasons why you should buy online auto insurance. When you have your set of ten items, write a brief paragraph with regards to each.

After that you you must include an opening section which draws your reader directly into the list. The first few sentences should be extremely inviting and intriguing.

Use a Ghost Writer

For anyone who is experiencing difficulty creating articles, or simply do not possess enough time to get it done, it is possible to still reap the benefits of article marketing by employing a freelancer. Ghost Writers can compose unique content articles to suit your needs which turn into your intellectual property. You can actually submit them as your own personal work on your site, your weblog, along with the article directory sites. Yow will discover a ghost writer on websites such as elance. Additionally, there are some freelance article writers that have their personal internet sites available. You are able to order articles any where from .01¢ to .03¢ per word.

There is absolutely no reason for you not to start your first campaign with article marketing immediately. Get yourself a number of content articles and begin submitting it to the hundreds of article directories and blogs. You will be quite amazed when you see the results you will get from just a few articles. You will be composing them in addition to distributing them regularly.

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First Call Resolutions, or FCR, is the backbone of proper and professional customer service. Agents and employees working at the inbound call center desk have to be careful about the issues that they are handling. The drive should be to solve the problems that crop up. And the call center agent must not stop at that. The agent has to probe deeper into the problem and check if the related issues are working well. BPO companies providing troubleshooting services are striving hard to meet this standard when they can clear out associated issues as well. That way, the distressed caller will not contact you again in the next 48 hours. When a call doesn’t come from the concerned caller with a related issue, the call is marked as FCR. The higher the FCR percentage, the better your call center services are working.

 

Let me demonstrate the above point with an example. It may be that you are facing some problems with your mobile phone. You call up the customer service number. At the end of the call center, that starts off the cycle. If you have made a call in the previous 48 hours or follow up with a call in the next 48 hours, the BPO company checks up the reason. If the reason is a related issue, it means that your call is not applicable as FCR. You may have called for a volume-related problem. The call center Answering Service agent answer your call asks you to check up your settings. You check if things are okay and hang up. However, it is the work of the call center agent to check for other issues that may have caused the volume problem. There are high chances that you may call up again complaining that your issue was not resolved. That is what call centers are trying to avoid.

 

First Call Resolutions are a benchmark for call centers. When you have a higher FCR, it means that you have trained your BPO agents well. It means they have access to knowledge banks that allow for accurate information dissemination. When you are not going for a high FCR, you have issues to take care of. It may be that you have not equipped your inbound call center agents with enough authority to resolve issues. Sometimes the micromanagement of the managers and team leaders lead to the agents being crippled in decision-making. When providing call center services on the trot, you cannot wait for someone higher up to tell you what to do. That is one area that call center units need to work on.

 

FCR ratios are a favorite with clients. Call center units achieving a high FCR would mean greater faith from the clients. You can bag better telemarketing projects when you have a high FCR. FCR is also important to maintain healthy relationships with your customers. Customers will bend towards brand loyalty and stick to your company when you resolve their issues on the very first instance. FCR builds up brand reputation and that is something that all modern business firms need.

We have a high FCR count in our customer service department. Because we deal with a global clientele and a high call volume, our inbound call center desk is particular about FCR.

10 Hidden Details The Secret Service Doesn't Want You To Know

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You’ve seen them running alongside the presidential limousine, scanning large crowds like hawks and walking around the grounds of the White House. Of course, we’re talking about the US Secret Service. These men and women have a serious job and they definitely look the part. Dressed in their black suits, their best-known job is to protect the POTUS. But there’s more to it than that. As you’ll see with these following 10 secrets, the Secret Service is about more than looking intimidating while wearing sunglasses.

Ahead we’ll start you off by explaining the original purpose of the Secret Service. Spoiler alert – it didn’t actually involve protecting the President. From investigations to interrogations, we’ll take a look at some of the other jobs the Secret Service performs today. Ever wonder what would happen if most of the US government was wiped out? Well, the Secret Service plays a role in ensuring the continuity of the government and it involves the secret location of Mount Weather. Of course, all those men and women in suits need a place to hang out and we’ve found it on H Street in Washington D.C. We’ll also show you that the Secret Service isn’t all about taking a bullet either. No, they are prepared to perform all sorts of life-saving procedures on the President to ensure their chances of staying alive between the time of an incident and arrival at the nearest hospital. There’s also the fact that not all agents are human. That’s right, dogs do their part in the secret service and their training is just as rigorous as it is for their two-legged masters. Then there’s the proximity of the Secret Service to the President. As you’ll see, they are always nearby and sometimes it can be a little too close for comfort. Even in the safe confines of the White House, agents are on guard and that includes those stationed in the kitchen. They’re not just there to keep the chefs safe. We’ll show you how agents are forensic experts who can track down a threatening letter just by the type of ink it was written with. Finally, there’s the weaponry and equipment. We all know the Secret Service packs some firepower. However, the types of devices and weapons can be truly mind-boggling as it demonstrates they are ready for nearly any scenario.

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The internet has always been about information. At first it was raw data, technical jargon, professional shorthand and notes passed amongst scientists and academics that populated the web. Most of the material on the web at that time was unreadable to the average person, and intentionally so; the web was the domain of a comparatively select few. Today advances in software, hardware, delivery systems such as Wi-Fi and DSL have made the web a democratic, anyone can join, society that allows anyone to present a professional image that only a few major corporations could afford to have.

Image has become the problem. Legitimate sites are cloned and fraud multiplies at risk to the public, consumers and companies that have invested significant funds in developing legitimate web presences. The internet polices itself through a system of links. Millions of individual investigators check out sites that appear with enticing data and cross check their veracity. Losers soon feel the pressure of disapproval. Offending sites sink to the bottom and soon disappear. No links means not having a web presence. Building links is the stairway to higher rankings. One significant means is to have articles that draw visitors and links to your site. Going about developing eminently readable and linkable articles is no easy matter.

There are many reasons for engaging a professional article submission service. Not everyone was born a writer. Unless you are related to Hemingway, Shakespeare or Einstein, your articles might not be enticing and may not attract links. Fonts, borders, graphics or emoticons will not save poor grammar, punctuation, spelling or dull ideas. New ideas, unique, hard to find, documented information, will attract the attention and approval of searchers. In the tradition of the original internet, they will share this “find” with peers and like minded associates by linking to your site, the linking will spread and your page rankings will grow, along with your site’s reputation.

Quality links, well researched and written articles, and information that someone had on their list of things to search for; these are the elements of a successful website presence. Do you want to attract the right attention and links? The best way to accomplish this is with a professionally researched and written article, manually submitted to an online source that will lead to the links that build your web presence. It takes experience to research and write, to present the content in a readable, linkable form and to select the most relevant online source to which to submit the copy. Dead ends are not optional. Quality SEO companies have the experience to place articles where they will gather the most links and spend your internet dollar in the most productive ROI way by performing effective article submission service.

NextPinnacle is expert SEO Company that offers very affordable SEO packages to clients. Professional services offered include manual article submission service, and other complete SEO Services. NextPinnacle provides personal consultation to their customers to maximize their web visibility and budgets.

 

Customer Service - Dealing with the Foreign Accent

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The Telephone Doctor® Complete 18 Module DVD Video Library is our flagship customer service training solution. The techniques in this iconic customer service training series have been validated by tens of thousands of organizations & call centers worldwide. Regularly refreshed and updated, this best-selling series is hosted by Customer Service Expert Nancy Friedman. Trusted by over 30,000 HR leaders & trainers, these skill-driven DVD-based courses will add instant credibility and proven content to your next customer service workshop, staff meeting or training class.

Telephone Doctor Customer Service Training Series
Your staff will learn from vignettes showing the wrong way and modeling the right way to handle delicate situations. Behavior change is immediate. Unlike “awareness” training programs on the market, these courses empower your team with exact verbiage and behavior. Topics in these video training courses include defusing irate customers, empathy, attitude, internal service, avoiding killer words, listening skills, being business friendly, questioning techniques, using positive phrases, cardinal rules, proactive customer service, basic phone skills, up selling/cross selling, follow up, rudeness and hundreds more skills & techniques designed to improve Customer Satisfaction Scores (CSAT).

Perfect for call centers, help desks, support staff, technical support staff and any team member who interacts with customers.

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Free Customer Service Articles, eBook & White Paper

AMERICA’S FAVORITE CUSTOMER SERVICE TRAINING | ONLINE | DVDs | ON-SITE WORKSHOPS

Empower your team with skills to improve customer service, build client loyalty,enhance customer satisfaction, increase teamwork & manage more effectively.

The Telephone Doctor® Complete 18 Module DVD Video Library is our flagship customer service training solution. The techniques in this iconic customer service training series have been validated by tens of thousands of organizations & call centers worldwide. Regularly refreshed and updated, this best-selling series is hosted by Customer Service Expert Nancy Friedman. Trusted by over 30,000 HR leaders & trainers, these skill-driven DVD-based courses will add instant credibility and proven content to your next customer service workshop, staff meeting or training class.

Telephone Doctor Customer Service Training Series
Your staff will learn from vignettes showing the wrong way and modeling the right way to handle delicate situations. Behavior change is immediate. Unlike “awareness” training programs on the market, these courses empower your team with exact verbiage and behavior. Topics in these video training courses include defusing irate customers, empathy, attitude, internal service, avoiding killer words, listening skills, being business friendly, questioning techniques, using positive phrases, cardinal rules, proactive customer service, basic phone skills, up selling/cross selling, follow up, rudeness and hundreds more skills & techniques designed to improve Customer Satisfaction Scores (CSAT).

Perfect for call centers, help desks, support staff, technical support staff and any team member who interacts with customers.
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While using an article submission service, it is important to use a well established and skilled service provider to meet the needs. This service requires enormous amount of skill and strategy to get the website into top rankings in various search engines.

Article submission services mainly encourage manually submitted works. Well written articles are submitted to various directories manually. Submitting an article to the directory might consume a lot of time and hence submitting the articles through a good submission services takes less time of the user. The problems like acceptance and denials will be handled by them by editing and re-submitting them.

The service is pretty cheap for if you are an internet marketing professional having tons of work. Duplicate articles are not encouraged at all and software are used in order to check ‘copy-paste’ duplications. Most of the services are user friendly and do not involve much complications. They do not ask for an advance or a subscription. However there are some sites which do so.

Most article submission services employ experts who know how to manage the language well and also are experienced in the field. The submission, like other strategies of SEOs increase traffic to the website and thereby causes an increase in sales. This can increase the reputation of the company, trust and other important factors that can help with the smooth and healthy functioning of the company.

At the end of the article that gives information about a particular thing, there will be a link to divert the user to the website. This does the job for the owner of the website because majority of the clicks result in a sale. This method is very efficient and will get you long term benefits. Even though article writing services prefer native speakers of English, people who are good in English are also taken in to write articles according to the customer’s needs.

Article submission service is one of the most important steps in optimizing your website for maximum visibility. Click here to see a recommended  Article submission service

For those with a love and talent for Article writing and also an inclination to make some extra money and work from home, online article writing can be for you. There are people who have made their writing skills in a very good business making huge profits online. You do not need your own e-commerce. Just clients, webmasters and bloggers and publishers of newsletters, they need your writing skills and time.

There are some aspects of Article writing that must be taken into account in their articles to be attractive and marketable. These are not hard to do; however, the benefits are worth the effort.

First, you must have good Article writing skills. For those who provide material quality, which means they are well written, with grammar and punctuation, and offer valuable information. Often this only requires proof reading when finished, and then make corrections.

To excel in this field, and the competition is tough, one must be willing to put in the time to offer an excellent product to its customers. Proper investigation of the matter needed, along with a little creativity to make a winning formula.

You’ll need some knowledge about search engine optimization. Most customers who need the added content for your business in order to attract more traffic to their sites.

In order to ensure that their items are needed more keywords along. This is what helps their websites page to rank better in search engines. An extra effort on your part through careful and thoughtful writing will really boost the chances.

– It has been said that there are few original ideas on the Internet. However, as a writer of the article online if you can instill your thoughts and original ideas with a little creativity on your material will greatly benefit from it. And your customers will notice and appreciate their efforts.

The authors of the online article that choose to give that extra effort will undoubtedly be rewarded. After all, the key to success is to win customers. And this is really a customer service effort.

– Customer service in general has declined. Think what you like in customer service. Attention? A quality product or service? Follow through? All these are essential for anyone with customers to serve.

Poor service, poorly written and timely, not noticeable. Good service, well written with good SEO and originality are appreciated.

Article Writing Service knows good Article Writing and offers some of the best Article Writing Service and Article Writing Services at the best prices out today. Article Writing Services is now taking new SEO clients for their SEO plan.

The script used by the customer service agents during their calls is often the primary reason why they cannot bring their work up to a certain quality. Customers are changing their tastes and preferences on a daily basis. There is little room for formal frigidity anymore in answering service. The BPO agents have to dynamic and charming, to say the least. When the callers choose to speak to a live agent, they want the person to be interactive and friendly. They like telemarketing agents who go out of their way to solve their problem. That makes them feel special and privileged. Customers are often tempted to stay on with a particular brand when they feel that the telephone answering agents are amicable with them. However, problems arise when the supervisors at call centers prune down this freedom of the agents.

The BPO workforce has always been a dynamic unit. Changes have come into it from external and internal sources. By external sources I mean the attrition that has happened because of better opportunities and the lure of better money by rival call centers. By internal means, I’m talking about the pressures of telemarketing services that has prompted many to quit the business process outsourcing sector once and for all. If we examine the causes of the workforce trends changing over time, you will have to look at several aspects. For example, women constitute about 30% of the employees in call centers and yet there are only about 4% of them in the upper levels of the organization. Why is it so? Let’s find out!

Women, especially in the developing countries like India, where there is a social pressure to raise a family have to rethink their career when they reach a certain age. Then they have to think about shifting gears on their career paths and work out time to start a family. This demands that they either quit their crazy job hours at call centers or take a sabbatical. In other words, they have to put a speed breaker on their way. This sets them back badly. The management of BPO companies is not sure anymore as to how many days she will keep working. They are hesitant about entrusting them with the job that requires time, effort and lots of commitment. It becomes a difficult choice for the woman to continue working when they are saddled with additional responsibilities. Soon they find themselves handing in their papers.

Experienced transcription service agents know that flattery can go a long way in ensuring a sale. It’s a trade secret that few want to talk about but many would like to use. Customers often want to feel special about being associated with your brand. Your call center agents must make them realize that. You can speak to them about their problems and issues with the products/services that they have brought from you. When you talk of matters that are slightly different from hardcore business, you create opportunities to cross sell and up sell. Moreover, the customers realize that you are genuinely interested in their lives and problems. The human connection is necessary for telemarketing services, and a bound script cannot provide that.

We have a dynamic customer service team that takes good care of our clients and customers. Our inbound call center department often receives lavish praises for quality order taking services.

http://www.getuniquearticlewizard.com Everyone wants his online business to grow and grow. If you want to take a huge step in that direction, you simply need to harness the two most important article wizards: Article submission services and SEO. Traffic will not only grow, but explode, and your rankings on search engines will put a huge smile on your face.

What is Unique Article Wizard all about?

Are you aiming for an indexation that makes you proud? Is your goal an impressive number of backlinks? One answer: Get Unique Article Wizard! This is an innovative online service, significantly different from other article submission services. Unique Article Wizard distributes the article again and again changing the version each time. Your online traffic will be greatly impacted! Go ahead! Try it! You won’t be sorry.

With the backlinks Unique Article Wizard generates and the fact that it avoids duplicate content, most of your articles will be accepted by the various directories! With Unique Article Wizard you really stay in control of your link building campaign.

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What kind of content does Article Builder produce?

Excellent question! Article Builder produces high quality articles built around the topics and keywords that you give it. It’s different from the old-style Private Label Rights (PLR) articles, though.

The old PLR gives every member the EXACT SAME ARTICLES. Even if they are high quality, they’re not different at all! That’s not good for ranking in the search engines — even if you’re only using the articles to build backlinks to your site.

Article Builder is different. Each article is built by weaving together snippets to build an article based on your category and subtopic choices. Since we have tens of thousands of categorized snippets in the database, every time you generate an article, it’s different!

But what do we mean by “high quality”?

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